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Will my child's swimming lesson be at the same day/time as it was before?
H2O Adventure + Fitness Centre

All parents are required to create a new enrollment for their children each session, so we cannot guarantee that your child's lesson will be on the same day or at the same time as in the past.

Kelowna Family Y

Lessons at this centre automatically roll over so parents do not need to register their children for each session.

How do I register my child for swimming lessons?

You can register online, visit your centre of choice, contact us by email, or phone us at 250-491-9622.

Children can only be registered for one spot per week and cannot be on a waitlist if they are currently registered in a spot.

How can I ensure I register my child in the correct level?

If your child is a member and has participated in swim lessons with us, you can use the ID number on their membership card to view their online progress report:

Kelowna Family Y Report Cards | H2O Report Cards

Otherwise, you can come in to the facility for a swim assessment during public swim times.

Important note: Due to reduced class sizes and "pod" consistency, we will not be able to move your child if they were registered in the wrong level. Therefore, please ensure you know which level your child is going into before registering.

Will I need to get in the water with my child?

Parent & tot classes always require parents to be in the water with their child.

Children in other levels may also need extra assistance that the instructor cannon accommodate. In that case, your instructor may ask you to come prepared to assist in the water.

Are the change rooms open?

Yes, however, we encourage all swimmers to arrive in their bathing suits and to shower at home to help alleviate congestion.

Is there anything my child needs in swimming lessons that they did not need before?

We are asking all participants to bring their own lifejacket/PFD and a pool noodle. We will have a limited supply of equipment that can be loaned out to those who are unable to purchase a noodle or lifejacket.

Can I watch my child during their lesson?

Yes, spectators will need to register at the front desk.

Is there somewhere for my family to swim during/before/after swim lessons?
H2O Adventure + Fitness Centre 

Public swimming is now available during lessons.

Kelowna Family Y

There is no public swimming during swim lessons aside from lane swimming.

View Pool Schedules

What will happen if my child is sick?

If your child is sick, they should not come to their lesson. If your child displays signs or symptoms of illness during their lesson, they will be sent home immediately.

Where can I view my child's swim report card?

Swim report cards can be viewed through SwimGen.