Keeping fitness class booking easy
After testing out a new fitness class booking system at the Downtown Y, we've decided to return to our original booking platform starting on April 5 to keep your experience simple and familiar. We'll continue using this system while we search for a long-term, perfect fit.
Please arrive roughly 10 minutes early to fitness classes as there will be no entry once class has started.
Book classes after April 5
Fitness classes scheduled after April 5 can be found on our original booking platform. Members will be able to begin booking these classes one week in advance, starting Sunday, March 29.
View the schedule in your browser
Download the App from the App Store
Download the App from Google Play
If you do not have an account, or if you have any questions about this transition, please visit the centre or contact Downtown YMCA General Manager Collin Polmear at collin.polmear@ymcasibc.ca. We’re here to help ensure this shift is easy and stress‑free.
Book classes before April 5
Members may use the instructions below to book fitness classes scheduled before April 5.
Register for a Class
- View the schedule ›
- Click/tap the “View Offerings” button to expand the schedule.
- Click/tap the “Log In to Register” or “Register” button to start your registration.
- Select the person on your account who you’d like to book the class for. (It may say “fee required” but the fee is “$0” if you are a Kelowna Downtown Y or Kelowna Family Y member.)
- Click/tap the “Add to Cart” button.
- You can go back to the schedule to register for more than one class at once if you’d like.
- When ready, click/tap the “Proceed to Checkout” button.
- Review your registration and click/tap the “Complete Checkout” button to confirm.
- You will see a “Checkout Successful” message when your registration is complete.
If you’re already logged in, you can follow these instructions to navigate to the schedule.
- Select “Programs & Camps” from the main menu.
- Click/tap the “Register for Programs” button under the “Program Registration” heading.
- Select the “Kelowna Downtown YMCA” location in the search box and click/tap the “Search” button.
- Click/tap the “View Offerings” button to expand the schedule.
Log In
Use the log in page to log in to your account.
If you are a current or recent member, you can access your existing account.
- Use the email you provided when you signed up for membership.
- If you have not logged in before, or forgot your password, you can use the “Forgot Password” link under the “Login” button to reset it.
- If you do not remember the email address you signed up with, or have any other difficulties accessing your account, you can visit the Downtown Y member services desk for support. There’s also more detailed information about accessing your account in the Membership and Program Registration FAQ.
If you are not a current or recent member, you may create a new account. You’ll also need to select “Become a Member” from the main menu to purchase a Downtown Y membership before booking a class.
Cancel a Class
If you are no longer able to attend a class, please cancel your registration to make room for someone else.
- Once logged in, navigate to “My Programs” from the main menu, under your name.
- The classes you’re registered for are listed under the “Programs” heading.
- Under the “Status” column, you will see a “Registered” status.
- Click/tap the trash can icon beside the registered status.
- Click/tap the “Complete Cancellation” button beside the registered status to confirm your cancellation.